Bit Group helps IDX Imagecast develop a richer, more usable interface for their product
IDX’s Imagecast™ (now a division of GE Healthcare) division is the leader in providing specialty workflow solutions that integrate images and information from across the healthcare enterprise. Recognizing the need to improve the current user interface and usability of the Imagecast™ application, IDX turned to Bit Group for creating the next generation user interface.
The Results
- Increased overall product usability by improved organization and information layout.
- Reduced time for providers to complete workflows improving end-user productivity.
- Reduced training and support costs.
- Higher end-user satisfaction.
- Improved adoption/competitiveness.
- Positions IDX Imagecast™ to move into other areas of procedural medicine.
The Challenge
Improve the Interface, Functionality and Usability of IDX’s Imagecast™
IDX’s Imagecast™ faced typical problems associated with transitioning from a traditional client-server application to a distributed Web application. Despite the robustness and functional nature of the application, it did not adhere to many of the industry conventions and standards for Web application design. In order to substantially improve the current user interface and deliver a more intuitive user experience, Imagecast™ needed work in several areas. The application lacked navigational consistency, bundled error processing, and required improved input field and data validation, workflow clarity, and information density. The application also needed to address the varied needs of multiple user groups; ranging from unique workflows, user environments, and skill levels.
The Solution
A Paradigm for Better Usability
Bit Group completed an extensive assessment phase consisting of internal and external focus groups, a user profile analysis, and usability/human factors research. The existing Imagecast™ application was examined on multiple levels, from interface design, to workflow and navigational consistency and efficacy. Bit Group identified and prioritized several areas for improvement based on proven human factors principles and guidelines.
The UI strategy and recommendations were then translated into improved process flows, wire frames, and visual prototypes. The prototypes focused on increasing the information density and consistency of the application. Bit Group’s solution for Imagecast™ delivered an innovative GUI interface paradigm that will allow for an improved usability and user experience for procedural medicine.
About GE Healthcare
GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care. Our expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, performance improvement, drug discovery, and biopharmaceutical manufacturing technologies is helping clinicians around the world re-imagine new ways to predict, diagnose, inform and treat disease, so their patients can live their lives to the fullest. Headquartered in the United Kingdom, GE Healthcare is a $17 billion unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employs more than 46,000 people committed to serving healthcare professionals and their patients in more than 100 countries.
